FileWisely runs the calls, check-in, authorizations, production, payments and delivery around every repair. CCC ONE, Mitchell and Audatex stay for estimating. Theo reads all of it and tells you what to do next.
ROEM Collision has been running on FileWisely for over a year, every day.
ROEM Collision has been running on FileWisely for over a year, in daily use rather than in development. We are now opening it up to a small group of collision and PDR shops: founding shops get hands-on onboarding, direct access to the FileWisely team, and early access to new capabilities as they are released.
shops onboarded
spots remaining
Calls, cars, parts, paperwork and money land on the same repair record. Nothing gets typed twice, and nothing important lives in a spreadsheet off to the side.
Every call, text and estimate request in one inbox. Nothing slips.
Production board, work orders, parts and documents tied to each repair order.
Bills, payments and commission checked against the work, down to the dollar.
Same login, same job record, same data. Shop Floor & Money turns on the money layers inside the system you already run.
Nothing gets reconstructed afterwards. Each step is captured as the work happens, by the people doing it, so the shop always knows what was said, what changed and what is owed.
Every call, text and email captured against the customer, not a shop cell.
The vehicle, the damage and what was promised, before a repair order exists.
Drop-off booked and confirmed with the customer.
Condition, photos and signature taken at the counter.
The customer authorizes the work on the spot.
CCC ONE, Mitchell or Audatex comes in without rekeying.
Technicians move the vehicle on as each phase completes, and the repair record updates itself. Nobody walks the floor to keep a board current.
Progress sent without anyone having to remember to send it.
Parts and sublet invoices matched back to the repair.
Balances collected and the file closed.
Calls, texts, emails, customer uploads and shop notes land on the repair as they happen, in the order they happened. Open any repair and you can see the whole week, including what the shop said and what the customer said back.
The same record is read for meaning. FileWisely compares what was bought against what was estimated and what was finally billed, watches how long a repair has sat still, and raises what a person would miss. Every alert clears itself the moment the underlying fact changes, so the list stays honest.
Theo reads every call, message, estimate, invoice and payment across the shop, and answers with the repair and the next move.
Money owed on repairs that are already finished, and who to call.
Repairs the carrier has gone quiet on, and how long they have waited.
Vehicles stalled on a part, a vendor or an approval.
Promises made to customers that have not been kept yet.
Documents that still have to be in the file before it can close.
What the team got done today, and what did not get done.
FileWisely automates the administrative work surrounding every repair: calls, follow-ups, customer updates, paperwork, payment collection and operational monitoring. Your existing team handles more repairs without adding administrative headcount.
The extra volume comes from the work being handled, not from your people working longer.
Theo watches the operation and prepares the routine follow-up, so the team moves repairs instead of hunting for information.
More volume arrives without an administrative salary attached to it.
Type your shop's website and FileWisely loads with your name, your logo and your details already in it. About ten seconds, and nothing to sign.
About ten seconds.
No card, and no sales call to look.
Works on the phone already in your pocket.
FileWisely is not a layer sitting over the tools you already pay for. Check-in, phones, signatures, payments, timeclocks, flag pay and accounting run inside it, around the same repair record.
The shop's number, voicemail and texting, inside FileWisely.
Signed at check-in or through the customer link, stored on the repair.
The floor works from a phone instead of walking back to a desk.
Cards and deductibles collected at the repair, not on a separate terminal.
Vendor and sublet invoices matched to the repair and the estimate.
Clock in at the shop, flag hours read from the repair itself, and the pay period totalled without anyone rebuilding it from job cards.
What is owed, by customer and by carrier.
Clean records into the books, without retyping.
The parts of your shop that should stay exactly as they are.
CCC ONE, Mitchell and Audatex are good at it. FileWisely is not trying to be.
Nothing gets ripped out, migrated or retrained. You keep working the way you work.
Every figure on a repair traces back to the call, the signature, the estimate or the invoice behind it.
Where estimates change, carriers go silent, parts don't match, invoices pile up, customers call, paperwork disappears and money gets left behind — that's where FileWisely was born, inside ROEM Collision. It has been running there ever since.
FileWisely runs alongside CCC ONE, Mitchell and Audatex. Use it before you change anything, then forward your main line when you are ready.
CCC ONE, Mitchell or Audatex. Nothing to migrate and nothing to retrain.
Run FileWisely alongside your current setup before anything changes.
Point the shop's number at FileWisely when you are ready. That is go time.
Correspondence, connected.
Calls, connected.
Money, connected.
Books, connected.
Crew runs on a phone, so the floor does not have to walk back to a desk.
For Android phones.
For iPhone.
Founder's rate for the first 10 shops — lock in this price and keep every new feature we ship at no extra cost. Priced by repair order volume, and every plan includes the hardware: an Apple tablet, standing case, and headphones for calls.
For smaller shops
Apple tablet included
Standing case included
Headphones for calls included
Full platform access
For growing shops
Apple tablet included
Standing case included
Headphones for calls included
Full platform access
For higher-volume shops
Apple tablet included
Standing case included
Headphones for calls included
Full platform access
Custom pricing for large operations
Apple tablet included
Standing case included
Headphones for calls included
Full platform access
See how FileWisely connects your calls, messages, estimates, documents and payments around every repair — so your team stops chasing information and you see what's happening.