THE FILEWISELY PLATFORM

One connected system for your whole shop

FileWisely connects the calls, messages, documents, estimates, invoices, payments and production surrounding every repair — so your shop operates from one source of truth.

THE PLATFORM

Everything your shop needs. Connected.

One operating layer across every part of the repair.

hub

Repair Truth

Every call, message, document and dollar connected to the repair.

call

Communications

Business phone, calls, SMS, email, voicemail, and the team's own chat in the same system. Authorizations and payments over text.

psychology

Theo AI

AI that understands your shop and surfaces what needs attention.

payments

Money Intelligence

Know what you're owed, what's missing and what's been collected.

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Documents

Paperwork captured and organized around the repair.

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Operations and scheduling

The board advances as phases complete, and the day's schedule sits beside it.

punch_clock

Timeclocks and flag pay

Clock in at the shop, flag hours read from the repair, and the pay period totalled.

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Mobile

The shop goes with you.

storefront

Multi-shop visibility

See every conversation across all the shops you own.

SCHEDULING

See the shop on a calendar.

FileWisely's schedule calendar shows every appointment, job status and your daily capacity in one place — so you always know what's on the floor and what's coming.

  • Waiting on parts
  • Awaiting customer
  • Capacity at a glance
  • Color-coded statuses
August 2026 scheduling calendar showing technician appointments, closed weekends, and capacity indicators.
MONEY INTELLIGENCE

Know what you're owed. Know what's missing.

FileWisely connects the estimate, the supplements, the final bill, vendor invoices, customer and insurer balances, payments and accounting, so you can see what is still collectible at the repair level. Multiple ROs on one car get paid once and signed once, and authorizations and payments can happen over text.

request_quote

Estimate

The starting point of what's owed.

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Supplements

Changes that move the money.

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Final bill

The completed total.

inventory_2

Vendor invoices

Parts and materials owed.

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Customer balance

What the customer still owes.

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Insurer balance

What the carrier still owes.

payments

Payment

Collecting what's due.

account_balance

Accounting

Repair-level financial visibility.

DOCUMENT INTELLIGENCE

Turn repair paperwork into usable intelligence.

FileWisely captures and organizes documents around the repair — so important information isn't buried in PDFs, inboxes or filing cabinets.

request_quote

Estimates

Damage assessments, captured.

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Supplements

Estimate changes, organized.

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Final bills

Completed totals, filed.

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Parts invoices

Vendor paperwork, matched.

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Authorizations

Sign-offs, attached to the repair.

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Insurance documents

Carrier paperwork, in context.

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Scanned documents

Paper, digitized and searchable.

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Photos

Vehicle images, linked to the file.

OPERATIONS

See the shop without chasing the shop.

Technicians move the vehicle on as each phase completes, so the board updates itself. Technician efficiency is live on every job in production, so you know who is producing while the car is still in the shop, not at the end of the month.

  • lightbulb

    Opportunities

  • event

    Scheduled

  • garage

    On Ground

  • build

    In Progress

  • check_circle

    Ready

  • key

    Delivered

Dark FileWisely dashboard with sidebar navigation and three-column opportunity kanban board.
TIME AND PAY

A timeclock that looks out for the shop.

Timeclock hours and flag hours meet in the same record, so the pay period is calculated from the work rather than rebuilt from job cards. And the clock watches the rules that cost a shop money when they are missed.

punch_clock

Clock in at the shop

Hours come from the timeclock, not a timesheet typed up at the end of the week.

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Breaks before the fifth hour

In California the crew's phones are alerted before the fifth hour closes, so the meal break happens before it becomes a premium.

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Flag hours from the repair

Flat-rate time read from the repair, not reconciled by hand technician by technician.

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Ready when payroll runs

The period is already totalled, so nobody rebuilds it from job cards.

MOBILE

The shop goes with you.

FileWisely Crew brings repair information, communications, camera and document capture, scanner, notifications and secure staff access to your phone.

  • smartphone

    Repair info on the go

  • photo_camera

    Camera & document capture

  • lock

    Secure staff access

Dark mobile app Profile screen showing a team directory, contact list, phone settings, and bottom navigation.

Team directory

Staff, roles and softphone settings.

Dark messaging app showing a repair-update text conversation with Jordan Mitchell and a vehicle photo.

Customer messaging

Repair-linked texts with context.

Dark mobile payment screen showing a $1,000 balance due from customer Jordan Mitchell.

Collect payment

Know what's owed and collect it.

Dark Crew Ops mobile app screen showing Jordan Mitchell’s Tesla job details, estimate, actions, timeline, and navigation.

Crew ops

The job, its actions and timeline.

Ready to see the platform?

Book a demo and see FileWisely working across your repairs, communications, documents and money.